Privacy policy

In the course of providing the Service, we may collect the following categories of personal information directly from Users or indirectly from senders of Future Messages:

• Profile information: name, date of birth, gender, occupation, etc.
• Contact information: email address, telephone number, physical address, etc.
• User-generated content: text, images, videos, audio, and other content entered within the Service that can identify a specific individual.
• Device information: IP address, cookies, advertising identifiers, and log data.
• Location information (only with the User’s consent).
• Payment information: bank account details, credit card information, and other financial data.

Sensitive Personal Information

As a general rule, we do not collect the following categories of sensitive personal information, except with explicit consent of the data subject or when required by law:

• Racial or ethnic origin
• Political opinions, religious or philosophical beliefs
• Social status
• Medical history
• Genetic or biometric data used to uniquely identify a natural person
• Criminal records or victim information
• Membership in labor unions
• Sexual orientation or sex life
• Any other data designated under the APPI Enforcement Order as requiring special care to prevent unjust discrimination, prejudice, or disadvantage

We use collected personal information for the following purposes, under the corresponding legal bases:

• Purpose of Use

  Legal Basis

• To provide the Service (including user registration, identity verification, authentication, and payment processing)

  Consent, performance of a contract

• To deliver registered “Future Messages” to designated recipients and manage/ share “Bucket Lists”

  Consent, performance of a contract

• To analyze Service usage through access analytics for improvements, traffic measurement, and behavior analysis

  Consent, legitimate interest

• To deliver advertisements, conduct marketing, planning, and R&D

  Consent, legitimate interest

• To develop new products and services

  Consent, legitimate interest

• To respond to inquiries and handle policy or terms violations

  Consent, performance of a contract / legal obligation

• To comply with applicable laws or handle disputes

  Legal obligation

Users have the right, in accordance with applicable laws and our prescribed procedures, to request:

• disclosure, correction, addition, or deletion of their personal data;
• suspension or erasure of use;
• notification of purposes of use;
• receipt of their data in a structured, commonly used, machine-readable format (data portability); and
• objection to processing of their personal data.

If processing is based on consent, Users may withdraw their consent at any time.
To exercise these rights, please contact us at the inquiry address listed in Section 11.
We may decline requests to the extent permitted by applicable law.

We will delete personal information within a reasonable period after the User’s withdrawal from the Service, unless a longer retention period is required by law.

We may transfer collected personal data to countries outside the User’s jurisdiction.
In such cases, we will implement appropriate safeguards as required under applicable data protection laws to ensure an adequate level of protection.

We will not disclose Users’ personal data to third parties without consent, except in the following cases:

• When required by law
• When necessary to protect life, body, or property
• When providing to contractors under a confidentiality agreement
• When providing in connection with business succession (e.g., merger, corporate split, or transfer)

We take necessary and appropriate security measures to protect personal information.
For details regarding our security management systems, please contact us using the information in Section 11.

Users may lodge a complaint with the data protection authority in their country of residence, in accordance with applicable law.

We use “Google Analytics” provided by Google LLC to analyze usage trends and improve our Service.
Google Analytics may collect data such as advertising identifiers (IDFA for iOS, advertising ID for Android) and similar technologies.
These data are collected anonymously and do not identify individual Users.
Users can disable the use of advertising identifiers at any time through their device settings (typically found under “Privacy” or “Ads”).
For more details, please refer to Google’s official policies:

We use “Google AdMob,” a third-party advertising service provided by Google LLC.
AdMob may collect advertising identifiers (IDFA, advertising ID, etc.) to display personalized ads.
These identifiers are not associated with any personally identifiable information.
Users may opt out of personalized advertising by adjusting their device’s privacy or ad settings.
Even if personalized ads are disabled, general ads may still appear.
For details, please refer to:
How Google uses data from sites and apps that use Google services

For inquiries regarding the handling of personal information or to exercise your rights, please contact:

Data Protection Officer:

Z Inc. Administration Office
Email: admin@jaane.net
Address: VORT Asakusabashi Ekimae 8F, 1-23-3 Yanagibashi, Taito-ku, Tokyo 111-0052, Japan

We may revise this Policy as necessary.
If any modification materially affects Users’ rights or obligations, we will provide notice in accordance with applicable laws and, where required, obtain consent.